Sales
Red Dragon Estates offer an unparalleled Sales service from start to finish. We offer free property appraisals, flexible affordable fees, flexible terms and flexible contracts. We work on a No Sale/No Fee basis and do not charge increased fees for multi-agency sales.
Unlike a lot of agents, your property will not just sit on a shelf with 100 others waiting for a purchaser to come along. Our proactive approach ensures that each and every property we market receives the same level of attention. We offer extensive advertising through leading online portals, an automated match up service which emails potential purchasers details of new properties to the market, accompanied viewings, and a monitoring service ensuring that once a buyer is found, the sales run smoothly through the legal process.
Selling
THE SELLING PROCESS
Moving home should be an exciting time and we are here to help you every step of the way. Red Dragon Estates pride ourselves on our business and working relationships. We like to be in regular contact with you throughout the process, providing viewing feedback and constructive advice ensuring you feel informed, involved and in control.
VALUATION
The first step on the way to deciding if selling your property is the right choice for you, is to have an accurate and free, no obligation market appraisal. Although we will use our extensive knowledge to recommend an appropriate market price, we also pride ourselves on being able to spot what is unique about your property and using this to ensure we target your home to the right people, ensuring a trouble-free move.
MARKETING -
Alongside traditional Estate Agency marketing methods, we strive to embrace the latest innovations in digital advertising. Some of which includes a televisual display for our town centre office, multiple website listings on the main website portals and considered and elevated photography.
FEEDBACK
Naturally we understand how important feedback is. Our aim is therefore to give honest and constructive feedback at the earliest opportunity. This ensures that we work together to give the correct guidance and best recommendations on how to proceed.
QUALIFIED OFFERS -
All offers on your property will be financially substantiated by either checking with the purchaser's bank/building society, or alternatively, by speaking with our financial consultants.
This ensures that should you proceed with any interested parties through Red Dragon Estates, you are secure in the knowledge that their position has been confirmed.
YOUR PROPERTY IS NOW SOLD (STC). WHAT HAPPENS NEXT?
The hard work continues as our full time 'after sales' department are there to be your point of contact until moving day. This part of the process can be the most stressful and we always aim to make it as easy as possible for you. We liaise with (and sometimes chase!) solicitors, financial advisors and other estate agents in your chain. This facility is one of the many things that separates us from our competition and ensures an 'industry high' offer to completion ratio. Client satisfaction is extremely important to us. We are proud of the number of testimonials people have sent into us because of how pleased they have been with our service.
Lettings
The lettings market in South Wales has changed dramatically over the last few years and with new investment in the two main cities and better road and rail links, many new people are choosing Newport and Cardiff as their home.
With extensive new building and a wider choice of properties, Red Dragon Estates cater for professionals, students and corporate clients looking for accommodation from studios and town houses to semi-rural properties.
The Lettings Process
BOOKING A VIEWING
Once you have contacted Red Dragon Estates you will quickly realise that you are talking to a knowledgeable, friendly and approachable member of staff. We will need to speak to you for around 10-15 minutes on the phone or in person to make sure we get to the bottom of your search; finding out all the important aspects that you require from your new home, your knowledge and experience of the local market and your expectations from your agent. We have no desire to waste any of your time so with this information we will put together a comprehensive viewing offering you as many relevant properties as possible to give you the widest choice at a time that suits you.
THE VIEWING
We only do accompanied viewings, so you will always be offered the best information on the property, your potential landlord's expectation, the area and the price. We will usually meet you at the first property at the pre-agreed time, from there we will go on to view the rest of the properties we have planned for you. If you do not drive, you can meet us at the office to be chauffeured around you viewing and then dropped off back to the office.
DECISION MADE!
Once you have been given an overview of the current local rental market and have seen enough properties to feel informed enough to decide on your next home, it's decision time! We will ask you to fill in an "Application for Tenancy"; this will give us the relevant information that we need to best represent you to the landlord of your chosen property. You will need to clarify information such as: rental price, proposed tenancy length, any special requirement (removal of furniture etc) as well as your current employment and rental status.
FEEDBACK
Naturally we understand how important feedback is. Our aim is therefore to give honest and constructive feedback at the earliest opportunity. This ensures that we work together to give the correct guidance and best recommendations on how to proceed.
OFFER AGREED...
Once we have spoken to the landlord of your preferred property and agreed your proposal we contact you with the good news.
TENANTS COSTS
When booking a viewing it is important to consider the financial implications of renting. The costs involved in renting can vary depending on the property, the landlord's requirements, the number of adult tenants in the property. Below is an outline of the typical costs involved, however, the negotiator you are working with will inform you before you make any formal application if there is any change in the costs from those outlined here:
AFFILIATIONS AND REDRESS SCHEMES
Red Dragon Estates Ltd are members of UKALA, The National Landlords Association and The Property Redress Scheme.
RENT:
If you are a UK resident, you will always be required to pay at least the first month's rent in advance. In the case of international clients, 3 months rent in advance may be required.
DEPOSIT:
A security deposit will be taken before you move in, this is often equivalent to one month's rent + £100.00. However, some landlords may require more than this and this would be disclosed to you before the viewing took place.
REFERENCING:
We undertake references in-house to confirm your identity, salary, credit information and previous rental history. The cost of this is included in your Administration Fee.
MOVE IN INVENTORY:
A full photographic and written inventory is undertaken prior to your occupancy. This ensures that there are no issues at the end of the tenancy.
MOVE OUT INVENTORY:
Once a tenant has moved out of a property and returned the keys, a member of Red Dragon Estates staff will attend at the property to take move out photographs and an updated inventory. It is essential that tenants return their keys promptly on the due date to avoid charges being applied.
Once the referencing is complete and you have signed the contract and inventory, the Landlord of your chosen property or the Landlords Agent will also sign the contract. Now you can relax, you have found your new home. All that remains is for you to pay the balance of rent and your deposit before moving in day (we usually recommend paying no less than 72 hours before move in day to avoid any delays due to bank errors etc). Then simply come to our office on the first day of your Tenancy to collect the keys!
Enjoy your new home!
Landlord Services
For our landlords our distinctive advertising and a long-established reputation in the Newport, Cardiff and South Wales area lettings market, enables us to introduce the right tenants for your property.
We would advise on current market conditions refurbishment and re-decoration as well as investment in rental property.
When landlord, tenant and property are matched, we take up references, prepare the tenancy agreement, arrange for inventory and condition checks, change the billing arrangements for the utility accounts and council tax, collect the rent and pay over to the landlords.
When retained on a full management basis, we look after the property dealing with maintenance and repairs, aiming to keep the tenant happy, but with the landlord's interests in mind also.
We have extensive experience of marketing, letting and managing properties within the Newport and South Wales area. All management responsibilities are undertaken in-house by our staff who use only tried and trusted tradesmen and property professionals under our direct supervision.
We offer two services to meet your requirements:
FIND A TENANT ONLY
If you take up this service we will seek suitable tenants for your property, who will be fully references by our company.
We will obtain a financial reference, employment reference, previous landlord's reference and a guarantor.
We will draw up the tenancy agreement, receive the first month's rent and deposit, and then we will forward the file to you for your management.Please note, it is a legal requirement for Landlords in Wales to have registered and be licenced by Rent Smart Wales in order to manage their own properties.
Red Dragon Estates will require proof that this has been done before a let can be agreed.
FULL PROPERTY MANAGEMENT SERVICE
If you take up this service, we will reference the tenants as above and will also complete a condition report/ inventory on the property. The first month’s rent and deposit will be taken at commencement of tenancy and the deposit registered with the Deposit Protection Service. A standing order will be drawn up to ensure that future rental payments are made to our account by the appropriate date.
Regular property inspections are carried out during the tenancy, approximately every three to four months and a copy of the inspection report will be forwarded to you.
If there are any maintenance problems at the property, we have a first-class team to hand to assist with these or obtain quotes for repairs.
When the tenancy comes to an end we will carry out a final inspection and will keep you informed as to our findings.
In an ever-changing lettings market, we ensure that all our Landlords are kept up to date with current lettings legislation and as members of The Property Ombudsman Scheme, UKALA and Rent Smart Wales, you can feel rest assured that your property is in safe hands.
Please note! For Landlords in Wales to be compliant, the following must be adhered too;
- As of November 2016, it is a legal requirement for all Landlords in Wales to register their property/s with Rent Smart Wales. In order for Landlords to undertake management of their own properties, a Landlords training course and certificate will be required. Should you require further information about this, please don’t hesitate to contact our offices and we would be happy to help.
- It is a legal requirement to have an annual Gas Safe Landlords safety record prior to a tenant occupying a property
- It is a Legal requirement to have an Energy Performance Certificate for a rental property.
- It is a legal requirement to have an annual Electrical Safety Certificate for a rental property.
- It is a legal requirement to have an HMO Licence for a rental property with 3 or more adults in residence.
INVESTMENTS
We are linked to local Commercial property specialists and ensure best price is achieved for your property.
ESTATE & CONTENTS DISPOSAL.
At Red Dragon Estates we realise that the loss of a loved one can be a very distressing time and we aim to assist family members and Executors with the smooth disposal of a loved ones estate.
We have linked up with several South Wales Auction Houses and local clearance operatives to ensure that properties can be emptied easily, and best prices achieved for the contents. Once this has been done, we arrange for the marketing and disposal of the property.
If required, we are able to recommend local Solicitors with expertise in this field who will ensure that your Estate is disposed of correctly and that the Executors meet all probate requirements.
